About Us
JOFI Career Clarity helps people make smarter, more confident decisions about their education, career path, college major, and next career move. Using research-based measures of career interests and personality traits, JoFi helps individuals understand what makes them a strong fit for different types of work and identify career paths where they are more likely to perform well, enjoy their work, and thrive.
Our approach combines personalized career insights, job-fit information, career exploration tools, and optional guidance from JoFi-certified career coaches. Whether you are choosing a career for the first time, deciding on a college major, reconsidering your direction in college, entering the workforce, or considering a career change, JOFI provides the information and tools needed to narrow thousands of possibilities into career options that fit you.
JOFI Career Clarity makes career planning more personal, practical, and informed—helping people move forward with greater clarity and confidence.
Meet Our Team
Bill Guest
President, Metrics Reporting, Inc.
Bill Guest is the president and chief solutions architect at Metrics Reporting, a Michigan-based workforce development and talent management consulting firm. He is an international consultant, conference speaker, and practitioner in the areas of workforce development, innovation, and metrics.
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His consulting practice is currently focusing on human capital supply-chain challenges at all levels.
Employers, industries, regions, states, and nations need to manage their talent supply-chains to assure competitiveness in the knowledge economy. Organizations need to implement the right processes, tools, and measurements to support their performance improvement objectives. Bill has developed a crisp, clear, no nonsense approach to organizational performance improvement. He developed and implemented these techniques, with excellent results, during his 25 years of industry experience with various organizations in the roles of engineer, supervisor, vice president sales, general manager, president, and CEO. Since 1999, he has been working with clients around the world to teach them these straightforward methods and provide step-by-step coaching as they use these techniques to achieve their goals.
Bill is an author and frequent speaker on Talent Supply Chain Management (TSCM) and evidence-based talent decisions. TSCM is a holistic set of solutions that enables employers to build reliable pipelines of high quality talent to meet their needs. Smart systems help individuals make better decisions based on good data. TSCM is a smart system that improves three key decisions:
Organizations make better selection decisions by creating highly effective teamwork between human resources specialists and hiring managers around evidence of competencies,Organizations make better sourcing decisions by proactively providing key data to talent suppliers, andIndividuals make better development decisions by understanding the competencies required to be successful and by using this knowledge to target their optimal next career step.
The talent supply chain system coordinates these key decisions and the flow of talent into and within the organization to optimize the alignment of talent resources to the organization’s goals.
Bill’s recent work with ONET data includes: Job families defined by ONET codes that leverage ONET data for job grouping, The ONET-based job analysis process, O-NET based competency families, and Leveraging ONET data as a foundation for alternative validation strategies.
Fritz Drasgow
President, Drasgow Consulting Group
Fritz is Dean of the School of Labor and Employment Relations at the University of Illinois at Urbana-Champaign and president of Drasgow Consulting Group. His research focuses on psychological measurement and the application of quantitative methods to important practical problems.
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His recent work focuses on the development of computer adaptive personality assessments that are resistant to faking. Drasgow is a former chairperson of the U.S. Department of Defense’s Advisory Committee on Military Personnel Testing, the American Psychological Association’s Taskforce on Internet Testing, and the American Institute of Certified Public Accountants’ Psychometric Oversight Committee. He is a former President of the Society for Industrial and Organizational Psychology (SIOP), received the SIOP Distinguished Scientific Contributions Award in 2008, and received the 2016 Distinguished Career Award from the Academy of Management Research Method Division. He was the recipient of the 2015 M. Scott Myers Award for Applied Research in the Workplace from SIOP for the development and validation of the Tailored Adaptive Personality Assessment System (TAPAS) … now used for over 1 million candidates.
Jim Scharf
Chief Industrial Psychologist, Metrics Reporting, Inc.
We met Jim as a result of our work with Trinity Health. Jim was introduced to us as Trinity Health’s expert witness for legal defensibility. Jim was so impressed with our work that he became an investor, director, and chief industrial psychologist of Metrics Reporting.
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As EEOC’s Chief Psychologist in the mid-1970s, Jim drafted the Uniform Guidelines on Employee Selection Procedures and returned to serve as Special Assistant to EEOC’s Chairman for whom he drafted the “race norming” prohibition in the Civil Rights Act of 1991. Jim was awarded the M. Scott Myers Award for Applied Research in the Workplace by the Society for Industrial & Organizational Psychology (SIOP) for developing the valid, legally defensible employment tests used by TSA to hire fifty-thousand airport security screeners. This assessment system was developed and deployed in only a few months. The country was in crisis following the 9/11 attacks. The U.S. Government made the decision to replace all airport security contractors with Transportation Security Agents. Jim was a member of the team that designed and delivered the screening process to hire those TSA agents on an expedited schedule (six weeks start to finish).
John Cleveland
Chief Strategist, Metrics Reporting, Inc.
John is a catalyst for innovation and has been involved with Metrics Reporting’s talent supply chain management systems for over a decade. He authored the Workforce Innovation in Regional Economic Development (WIRED) grant for West Michigan in 2007. And he wrote the business plan for Talent 2025, our CEO-led employer group in West Michigan. John has been indirectly involved in the evidence-based selection process since 2010
James Guest
Director of Research, Metrics Reporting, Inc.
James Guest is Director of Research. James manages customer on-boarding and support for the JOFI Assessment system. He writes Metrics Reporting’s research briefs, Evidence-Based Selection and Career Coaching guidebooks, grant-funded research papers, structured interview guides and other projects.
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James has provided technical assistance to several national non-profits and spoken about evidence-based selection processes at national workforce conferences. He worked with Bill to develop the Metrics Reporting O*NET-based Confirmatory Job Analysis process, and he has conducted job analyses for dozens of organizations across America. He holds a PhD in political science from the University of Dallas and has taught political theory at the University of Texas at Austin and Santa Clara University in California.
Rachel Cleveland-Holton
Director of Research, Metrics Reporting, Inc.
Rachel has worked with evidence-based selection systems for the last ten years. Since its launch in 2018, Rachel served as project manager and subject matter expert for the HireReach initiative.
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Rachel graduated Magna Cum Laude from the University of South Florida with a BA in Psychology. Her career in workforce includes positions at ACT; ACT Bridge; Metrics Reporting; and Ottawa County Michigan Works serving in roles focused on consulting, process improvement, metrics, job analysis, assessments, industrial psychology, as well as building and managing software as a service products. Additionally, Rachel is an experienced project manager, leading and managing a team of Program Managers at a custom software development organization prior to joining HireReach. Most recently, Rachel served as the project manager and consultant for HireReach, a program designed to support employers in adopting a skills-based model for hiring and promotions through the implementation of evidence-based selection. Today Rachel is the Director of Consulting Services and continues to serve as the technical consultant supporting HireReach and JOFI Assessment customers.
Justin Saylor
Marketing Lead
Justin Saylor is a senior executive and business leader with more than 25 years of experience helping organizations grow, evolve, and bring innovative products and services to market. Much of his career has been spent in leadership roles with companies at the forefront of education, assessment, career exploration, and workforce development.
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Throughout his career, Justin has helped organizations translate research, technology, and complex solutions into products and experiences that create meaningful value for students, educators, employers, and individuals navigating important career decisions. His experience spans organizations ranging from emerging businesses to billion-dollar enterprises, giving him a broad perspective on strategy, growth, organizational leadership, and market development.
Justin is particularly interested in improving how people make education and career decisions and in expanding access to the information, tools, and guidance individuals need to identify paths where they can succeed and thrive.
